The Broken Window Theory

white framed glass window

Empowering Software Teams: Overcoming Broken Windows with a Culture of Continuous Improvement

Recently my colleague at Pattern®Sagar Junnarkar shared a nice thought about not keeping bad designs, wrong decisions, or poor code unattended.

We were discussing about Boy’s Scout Rule and a related discussion on Broken Window came in.

The Broken Window Theory in software engineering refers to the idea that ignoring small technical issues in a codebase can lead to a decline in overall software quality. Just like a broken window in a building can lead to an increase in crime and antisocial behavior, ignoring small technical problems in a codebase can lead to a decline in software reliability, performance, and maintainability.

The concept of the broken window theory in software engineering highlights the importance of addressing technical issues as soon as they arise, even if they may seem small or insignificant. Over time, if left unaddressed, these small technical problems can compound and lead to bigger and more complex issues, making it much more difficult and expensive to fix later on.

In order to avoid the negative consequences of the broken window theory in software engineering, it is crucial for software teams to adopt a culture of continuous improvement and maintainability. This means ensuring that code is well-designed, thoroughly tested, and properly documented. It also means taking the time to address small technical issues as soon as they arise, rather than letting them accumulate over time.

In conclusion, the broken window theory in software engineering is a useful concept that highlights the importance of addressing technical problems in a timely and effective manner. By adopting a culture of continuous improvement and maintainability, software teams can avoid the negative consequences of the broken window theory and ensure the long-term success and reliability of their software.

Indicators for identifying broken window

Broken windows in software engineering can be identified through various means, including:

  1. Code Reviews: Regular code reviews can help identify small technical issues and make sure they are addressed in a timely manner.
  2. Testing: Thorough testing can uncover small technical problems that may have been overlooked during development.
  3. Bug Tracking: Keeping track of bugs and technical issues can help identify areas of the codebase that need attention.
  4. Monitoring Metrics: Monitoring software performance metrics such as memory usage, response time, and error rates can help identify areas of the codebase that are causing issues.
  5. User Feedback: Gathering feedback from users can help identify areas of the codebase that are causing problems for users.
  6. Technical Debt Tracking: Keeping track of technical debt can help identify areas of the codebase that are becoming increasingly complex and difficult to maintain.

By regularly monitoring these indicators, software teams can identify broken windows and address them before they become major problems. It is important to address broken windows as soon as they are identified in order to avoid the negative consequences of the broken window theory in software engineering.

Tackling broken windows in an Agile Sprints

  • Prioritization: Make sure that broken windows are prioritized in the sprint backlog and given the necessary attention during the sprint.
  • Team Awareness: Make sure that all team members are aware of the importance of addressing broken windows and the negative consequences of ignoring them.
  • Time Allocation: Make sure that sufficient time is allocated in the sprint to address broken windows. This may mean dedicating a portion of the sprint to fixing technical problems, or incorporating technical debt reduction into the sprint goals.
  • Collaboration: Encourage collaboration between team members to identify and resolve broken windows.
  • Automation: Consider using automation to help identify and address broken windows. For example, automated testing can help uncover small technical problems that may have been overlooked during development.
  • Continuous Improvement: Make sure that addressing broken windows is seen as a continuous improvement process and that the team regularly reflects on their practices to identify areas for improvement.