- This error can appear if you have ‘notify me if there are any new newsgroups’ selected but don’t have a news account set up. Go to TOOLS > OPTIONS > GENERAL TAB and untick this option.
- If Norton Antivirus is installed then read this article.
- Can you get web pages? If so then you may just have the wrong mail server typed into your account details or the server may be down
- If you cannot get web pages then hang up and try connecting again
- Reboot the computer and try again
- If it’s still not working and you are not getting any web pages, then data may not be moving across the network properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.
